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cityWell brooklyn

About cityWell brooklyn

cityWell brooklyn is a trusted Shopping in Brooklyn, NY, known for creating memorable products that help businesses and visitors leave a lasting impression. With a 4.90-star rating from 157 reviews, we’re proud to offer quality craftsmanship, standout great service and quality, and accessible facilities for a smooth customer experience.

★★★★★ 4.90 rating (157 reviews)
cityWell brooklyn
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4.90
Star Rating
157+
Happy Customers

Customer Reviews

What shoppers say about us

Mattie Berger

Mattie Berger

10 months ago

It is always an incredible experience to visit cityWell. I’ve spent so many wonderful afternoons coming here, staring up at a beautiful sky from the hot tub, receiving some of the best care and TLC I’ve experienced in NYC. I’ve been with my partner, I’ve been on my own, I’ve been for one of their group events – meeting so many fun, new people. It’s always a great deal, always a unique experience, always a wonderful body revitalization. The staff is absolutely incredible – helpful, lovely, experienced, giving.

Suanne Lee

Suanne Lee

3 years ago

CityWell is a mini urban oasis of calm, designed for a short stint of self care. I took advantage of a Backyard Bliss 2 hour session and magically had the whole place to myself. The staff are so, so lovely and kind. My 45 minute massage was peaceful and restorative. I loved the steam room and the hot tub and the hammock and the snacks. I would absolutely go back but do 3 hours! They are open rain or shine or snow. Thank you for a lovely day!

Nathalie Defrenne

Nathalie Defrenne

8 years ago

I want to keep this place a secret because I know once word gets out there will be a waitlist. Good for the business, bad for me. This place is an amazing self care oasis in the back of a Brooklyn brownstone. They have a beautiful rain shower, steam room, sauna, hot tub, lounge area, tea, water, snacks, coloring books, towels and bliss. You won't want to leave even after spending two hours here. This little gem is a great staycation hygge living and will be even better in the cold of winter. I would give this a million stars if I could. Will be back to try a massage next.

Lucy Howat

Lucy Howat

2 years ago

Had been wanting to visit a long time and then was given a gift card so made a reservation. After spending a lot of time looking at the list of services, I settled on the full body luxury massage, a 90 min, full body massage with hot stones. There wasn’t lot of availability in the immediate future that worked with my schedule (needed a weekend) so I had to settle on a date quite far in advance with Sara. By the time that rolled around, a friend had a massage with her and said it was wonderful. I was not let down by the time my date arrived. Sara was wonderful, approachable, communicative, and kind. She took her time to explain certain things and if I had questions, she had answers. It was the most lovely 90mins and I left feeling much better than I had entered and that feeling has stayed with me. She has heat seeking device fingers for all the knots and stuff in my neck and back and truly worked them out with patience and ease. It all felt wonderful. While I was only there for the massage, which took place in the cabin, I did get walked through the space. It’s a very cool concept but I think I’ll just be sticking to massages here and in truth, if I want a bathhouse, I’ll just go to a bathhouse, as I have before. Will come again!

Julia Paolucci

Julia Paolucci

a month ago

Just the best! The sweetest and most knowledgeable team, and they were the pioneers of bathhouses in New York! 10 years of great community.

Andrew Mak

Andrew Mak

2 years ago

WOW!!! What can I say that hasn't already been said by all these amazing reviews! I spoke with Liz (who was so warm and lovely on the first call) to book the couple's Staycation package for my 1 year marriage anniversary with my wife. In true Man fashion, I only called 2 weeks in advance, which for a place like this I was sure would be too short notice. But Liz and her team made it work and squeezed us into the schedule on our anniversary day. I was so excited leading up to the day of the experience, as it was a surprise to my wife as well. When we arrived Liz and her team (shout out to Alyssa, Jae, Sarah!) were so warm and welcoming, and explained how the experience works. It's important to note that my wife and I only get massages on vacations, which is barely once a year, and never really do anything in the realm of 'relaxing' experiences, so we were newbies to how this all worked. We were given comfy slippers and a tour of the facilities, which include rain showers, steam room, sauna, hot tub, cold plunge, hammock, lounge area, and a variety of hot/cold drinks (tea and infused water) and snacks (strawberries, nuts, etc). We spent the bulk of the first 2 hours enjoying the steam room and hot tub. We could only last in the sauna about 3-4 minutes! And then lounging in the sun on the nice wooden loungers. Instead of fully relaxing, we may have talked shop and work the whole time...oops. Liz said if that's what we find relaxing then it's ok (thanks for understanding, Liz!). We applied the clay mask to each other (very romantic) and wife pointed out how my non-use of sunscreen has been affecting my face. We had the whole place to ourselves and it felt like a private oasis. I was wondering if you'd feel strange being essentially in the backyard of a townhouse, but it felt so private and peaceful that it didn't bother me at all. When it came time for the hour-long hot stone massage, we took a quick rinse and laid under the pergola, ready for Liz and Sara's magic h

Irene Zimmerman

Irene Zimmerman

3 months ago

My happy place. Coming here every week is a balm for my soul in so many ways. In good times and bad times, coming here always restores me. It’s exactly what a bathouse should be. I’m a member as well and it’s the best money I’ve spent in years. Thanks to Liz for making such a wonderful space for all of us to be together and peaceful

Zhouyu Qian

Zhouyu Qian

3 months ago

Above expectations! I booked a private hydrotherapy session and had some qualms on how private it really is. It is very private: I didn’t see anyone other than staff. Ari was really nice and checked on us a couple of times and helped us turn up the heat in the sauna. We alternated between the steam room, the sauna, and the hot tub, enjoying each for about 10–15 minutes at a time. Very enjoyable! We arrived just after sundown and the lights made the setting seem perfectly romantic.

Joanie A

Joanie A

10 months ago

This spa can be rented out for a group party. It's a fantastic space for this with two outdoor saunas, a hot tub that fits 5 at a time, and a cold plunge for 1. The massages here were phenomenal. Everyone in the group was raving about them. They let us bring in a catered lunch too.

Emily Hinz

Emily Hinz

2 months ago

I truly had such an amazing experience here! What a special Brooklyn retreat. Steam room, hot tub, and saunas. The space was clean and peaceful, and my massage was incredible! Couldn’t recommend it enough.

Frequently Asked Questions

Common questions about cityWell brooklyn

Business Features

Highlights & Amenities

Accessibility

  • Wheelchair-accessible toilet
  • Wheelchair-accessible car park

From the business

  • Identifies as women-owned

Service options

  • On-site services

Offerings

  • Sauna
  • Skincare treatments

Amenities

  • Gender-neutral toilets
  • Restroom
  • Restaurant

Crowd

  • LGBTQ+ friendly
  • Transgender safe space

Planning

  • Appointment required
  • Appointments recommended

Payments

  • Credit cards
  • Debit cards
  • NFC mobile payments

Parking

  • Free street parking

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Location

496 President St, Brooklyn, NY 11215, United States

Store Hours

Closed · Saturday 11 AM-8 PM
Thursday 10:30 AM-8 PM
Friday 10:30 AM-8 PM
Saturday 11 AM-8 PM
Sunday 11 AM-5 PM
Monday 11 AM-7 PM
Tuesday 10:30 AM-8 PM
Wednesday 10:30 AM-8 PM
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